I have bought out of date food, what should I do?

Answer

It is the responsibility of the retailer to ensure that they are selling in-date stock, we are sorry if this has not been the case for you and would recommend that you return the item to store where you purchased it. We give a best before date on all our foods because we know that the food is at its best quality up to this time. We would however like to know more about your experience in case there is anything we can do to improve. Please get in touch.

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Where can I buy Organix products?

Answer

Our foods can be found in all major supermarkts and drugstores in The Netherlands, including Albert Heijn, Jumbo, Kruidvat and Etos. Each retailer stocks a selection of our foods and typically the larger the shop, the more of our range you will find. You can also find Organix in lots of smaller supermarkts all over the The Netherlands, as well as online at Bol.com and Amazon.

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Why are foods labelled 6 months+?

Answer

All four UK Health Departments and the World Health Organisation (WHO) recommend babies are exclusively breastfed for the first 6 months of life, and continue to receive breastmilk throughout the first year and for as long after that as mum and baby want to continue. At Organix, we support this.

Breastmilk will provide enough energy and nutrients for growing and developing babies until they reach six months of age. Babies are rarely developmentally ready for solid food before about six months of age.

At around six months of age, your baby will need nutrients not available in adequate amounts in their milk alone, so at this time it is important they are introduced to solid food that is nutritionally adequate and safe while breastfeeding continues.

The important thing to remember is that if your baby is ready for solid food all three of the signs below will be there. Your baby is ready if they can:

1. Co-ordinate their eyes, hands and mouth, can look at food, grab it and put it in their mouth all by themselves.

2. Stay in a sitting position and can hold their head steady.

3. Swallow their food. Small babies instinctively use their tongues to push foreign objects out of their mouths, and until this reflex fades, they are likely to do the same thing to a spoon or a piece of banana.

For more about when and how to start introducing solid food to your baby take a look at our advice here

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Is your palm oil sustainably sourced?

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Answer

Our palm oil growers and suppliers are certified members of the Roundtable on Sustainable Palm Oil (RSPO), the world’s leading organisation working to sustainable and ethical values in palm oil production. Requirements include commitments to country laws, environmental responsibility, welfare of workers and new crop planting.

The growers we source from are located in Colombia and Brazil and are committed to sustainable palm oil. We don’t source palm oil from regions that are home to orang-utans, so we can be confident that we aren’t contributing to the loss of their habitat.

We are also members of RSPO which ensures our whole supply chain from start to finish is certified.

Although we’re confident in our choice of supply we understand the concerns that are raised and we will continue to ensure all precautions are taken with our foods and raw materials to provide the utmost reassurance.

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Why don’t you add other vitamins or minerals to your foods?

Answer

We don’t fortify any of our foods with vitamins or minerals. This is because fortifying foods isn’t permitted under organic standards unless it’s required by an overriding law (for example, the law about thiamin). We believe that feeding babies a variety of foods is the best way to get the various nutrients they need.

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